1. What data we collect
- Account information: Your name, email address, and phone number when you register.
- Listing information: Property details, photos, and documents you upload when creating a listing.
- Search and browsing activity: Which listings you view, search filters you use, and pages you visit on our platform. This helps us personalise recommendations.
- Communication records: Enquiries you send to sellers or agents through the platform.
2. Why we collect it
- To show you relevant listings and personalise search results based on your location and activity.
- To send alerts about new listings that match your saved searches or preferences.
- To prevent fraud and abuse — including detecting fake listings, spam enquiries, and misuse of contact details.
- To improve the platform by understanding how people use PlotChoice and where it can be better.
3. Who can see your data
Your contact details are only shared with another user when you explicitly initiate or accept an enquiry. We do not sell your personal data to third parties.
- Our legal team may access listing documents and owner details strictly for identity and document verification purposes.
- Law enforcement may receive data if we are legally required to disclose it.
4. How to delete your account
You can request account deletion at any time by emailing support@plotchoice.in with the subject line Delete my account. We will remove your personal data within 14 business days. Note that anonymised listing data may be retained for fraud-prevention records.
5. Privacy queries
For any privacy-related questions, data requests, or concerns, contact us at privacy@plotchoice.in. We aim to respond within 5 business days.